FAQs

Hopefully your questions will be answered here in our handy FAQ’s.  If not, please get in touch and we’ll be happy to help.

How do I pay?     

We accept debit/credit cards, Visa or Mastercard.

We are unable to accept National Book Tokens or gift cards at present.

When will my books arrive?

For all UK mainland orders received before noon, we offer next day delivery. On occasions, there are delays with deliveries, so books may arrive in a day or two.

What happens if my order doesn’t arrive?

Please check you have received a receipt and confirmation of the order and that the delivery address is correct.

Contact our support team and they will check the status of the order if it hasn't arrived within 36 hours of ordering.

Do you deliver outside of the UK?

Yes. For international orders, costs will vary according to package weight and location.  Please get in touch with our sales team for more information.